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Warranty Policy

Bobelo stands by the quality of our self pressure regulating bottle which is why our team is happy to offer a 5 (five) year, no questions asked, warranty on the cap and spout of the bottle. Pretty cool, right? If a manufacturing defect occurs, Bobelo is happy to replace the part for you. We ask that our customers send us back their damaged bottles in the packaging the replacement comes in in order to reduce the amount of waste in the environment by allowing us to reuse and recycle. We’re all about saving the planet, and appreciate your help in doing so.

When filling out the warranty form, make sure you have your product on deck--we’ll need you to include images of the body, spout, and cap so that our team can assess the damage and make sure this doesn’t happen in the future.

Bobelo is also happy to replace any manufacturing defects that occur on the body of the bottle with a lifetime warranty extended on the body. We’ve tried to make it indestructible, but couldn’t get access to Thor’s hammer to finish our tests. So that might do it. 

Please note that manufacturing defects do not include:

    • Damage caused by misuse, abuse, negligence, improper care or accidents
      • As much as we would love to cover a bottle that was chewed by Fido, we think it’s best to let Fido keep that bottle and you buy yourself a new one. Hey, share the love, right?
    • Products lost or damaged through natural disasters
      • Our bottles don’t typically win in a game of Hide-and-Seek, but if they do, we think they deserve a gold star.
    • Stolen products
      • If you happen to be the person that stole a Bobelo bottle, don’t worry, we’ve got you covered under our warranty! We just ask you to turn yourself in before we take care of your claim.

If you have any questions, you are always welcome to contact our team at contact@bobelo.com.

 

Please begin the warranty process by emailing us the following:

Order #

warranty issue description

pictures

contact info

 

 

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