Bobelo stands by the quality of our bottles, which is why our team is happy to offer a limited lifetime guarantee. Pretty cool, right? If there is a manufacturing defect, Bobelo is happy to replace the part for you. We ask that our customers send us back their damaged bottles in the packaging the replacement comes in in order to reduce the amount of waste in the environment by allowing us to reuse and recycle. We’re all about saving the planet, and appreciate your help in doing so.
When filling out the warranty form, make sure you have your product on deck--we’ll need you to include images of the body, spout, and cap so that our team can assess the damage and make sure this doesn’t happen in the future.
Please note that manufacturing defects do not include:
- Damage caused by misuse, abuse, negligence, improper care or accidents
- As much as we would love to cover a bottle that was chewed by Fido, we think it’s best to let Fido keep that bottle and you buy yourself a new one. Hey, share the love, right?
- Products lost or damaged through natural disasters
- Our bottles don’t typically win in a game of Hide-and-Seek, but if they do, we think they deserve a gold star.
- Stolen products
- If you happen to be the person that stole a Bobelo bottle, don’t worry, we’ve got you covered under our warranty! We just ask you to turn yourself in before we take care of your claim.
If you have any questions, you are always welcome to contact our team at firstname.lastname@example.org.
Please begin the warranty process by emailing us the following:
warranty issue description